We believe that advice should always be free, it's not ALWAYS about getting paid for everything little thing you do but offering
the very best customer service possible, on ALL your Imac, MacBook, Ipad and Iphone repairs. Remember not so long ago when it was NOT just about making as much as you could as quick as could,
but providing the very best service well call me old fashioned, but that still stands at Platinum strive to provide the very customer service.
If we can sometimes give help and advice or a quick repair over the counter or the phone it is usually without any payment to ourselves, we may ask
you to volunteer a small donation to the Charity box, between us we have amassed a huge amount of useful and some not so useful
knowledge over the years, that helps us to provide the very best customer service there's a sign as you walk through the door of
platinum Computers repair centre that says "advice is always FREE, it may not be what you wnt to hear, but it is free ☺", and we stand by it.
I tend to like Apple devices over any other Tablet or Mobile phone, mainly due to the security, as with Platinum Computers and Apple
security and customer personal data very seriously, as you have probably read in paper or on TV Apple are very
reluctant to allow anyone access to a device, and this extends to there Apps, any App you download from the App store has been
vetted by Apple, were as Android and Windows devices just about anyone can make an App for those devices, so you can never be
100% sure what could be hidding in the App.
All our Apple repairs are done by us in our Apple repair centre based in Hartlepool, so you know where your
Apple device is at all times, wether your drop of your MacBook, Imac, Ipad or Iphone for repair, if you
can't get it in to us no bother we can come and collect with in Hartlepool.
Apple repairs cover such a large part of our repairs now, as Apple devices become more and more popular, so there
are more and more on the market, and accidents happen, get dropped or things sometimes just go wrong.
We offer a wide range of repair services for your Apple device, only the Apple logo appears on your MacBook
or Imac or you just dropped your Iphone or Ipad and damaged the screen, we have it covered, ALL our work is
gauranteed, we work on a very quick turn around on all our repairs, business devices are usually prioriticed
as businesses are usually dependant on them, but still our turn around for all our repair services is still
possibly the quickest in Hartlepool, we have been know to take in a repair and contact the customer before there
cup of coffee has stopped spinning, one of our repair videos for an iphone screen replacement repair was completed
and the customer contacted in 16 minutes WOW now thats what I call quick
Iphone screen replacement of course not all repairs are that quick
if we have to order parts or are awaiting components, delivery of those could hold the repair up, but we hold a large
range of new components in stock which enables us to complete most Apple repairs so quickly. So don't worry your
device is in safe hands, we treat your device as if it was one of our own.
If you would like to see more of our Apple repair videos Apple repair videos
Apple Macbook Repair Fix
We offer a hugh range of repair services for your MacBook if we need a quote for your repair please click on the quote button and a
member of staff will reply to your request prompltly.
Our MacBook repairs cover just about anything that can go wrong with your MacBook, maybe your Mac will only show the Apple logo and won't
load any further (could a faulty hard drive or possibly your OSX is corrupt) or your mac screen is broken, we have it covered
iMac repair fix
We offer a varied range of repair fixes for your iMac if we need a quote for a repair please click on the quote button and a
member of staff will reply to your request prompltly.
Our iMac repairs cover a wide variety, just about anything that can go wrong with your iMac, maybe your iMac will only show the Apple
logo and won't load any further (could a faulty hard drive or possibly your OSX is corrupt) or your iMmac screen is broken, or just need
an upgrade service, we have it covered.
Iphone Repairs Fix
Iphone repairs, Iphones are so widespread now and possibly the best Smart phone on the market, and accidents happen, possibly you've dropped your Iphone and damaged the
screen, your Iphone is telling you it needs to be connected to Itunes, or the charging port is damaged and it won't turn on, or something as simple as you need a new
charging cable, at Platinum Computers we can help with all your Iphone requirements, from accessories to all types of repairs.
Some of the most comonest of Iphone fixes
Iphone screen repair
Iphone not turning on
Iphone needs connecting to Itunes
Iphone is disabled
Cameras or another part of Iphone not working dropped iphone
Want to see more of our Iphone repair service Apple Iphone repairs in Hartlepool or require a quote
Ipad Repair Fixes
Broken Ipad screen repair
Ipad Black screen after a drop
Ipad requires connecting to Itunes
Ipad is disabled
Ipad won't turn on
Want to see more of our Ipad repair service Apple Ipad repairs in Hartlepool or require a quote
MacBook Pro Release / Revealed date and MacBook Updates
1st Generation Macbook Pro Launched 2006Used Intel Processors instead of earlier laptops PowerMac CPUs, Introduced the MagSafe charger
2nd Generation Launched in 2008nVidia Geforce 9600/9400M Graphics chips. The DVI graphics connected was replaced with Mini DisplayPort
3rd Generation Launched 2012Retina display, USB 3.0, 2 Thunderbolt ports and HDMI. NO Firewire, Ethernet ports or Optical drive
iMac Release / Revealed date and iMac Updates
iMac G3, CRT Display, PowerPC G3 Processor, Relased 1998
iMac G4, Up to 20" Display, G4 Processor, Released 2002
iMac G5, Up to 500GB Storage, G5 Processor, Released 2004
iMac Intel, Up to 24" Display, Intel Duo Processor, Released 2006
iMac Aluminum, Up to 1TB Storage, Intel Core 2 Duo Processor, Released 2009
iMac Aluminum Unibody, Up to 1TB Storage, Up to 27" Display, Released 2012
iMac Slim, Up to 3TB Storage, Up to 27" Display, Retina Display, Released 2012 & 2013
Apple Iphone Release / Revealed dates and Apple Iphone Updates
Original Apple Iphone released June 29th 2007Soon to have its 10th annivasary
Apple Iphone 3G released July 11th 2008added 3G cellular
Apple Iphone 3GS released June 19th 2009added a faster processor and higher resolution camera, as of 2013 the Iphone 3gs had the longest production run
Apple Iphone 4 9th September 2010Retina display, front camera for facetime
Apple Iphone 4s 20118-megapixel camera, dual-core A5 and SIRI
Apple Iphone 5 12th September 2012dual-core A6 processor, Larger retina display and Lightning connector charging port
Apple Iphone 5c 20th September 2013backside-illuminated FaceTime camera and casing made of polycarbonate
Apple Iphone 5s 20th September 2013dual-core 64-bit A7 processor, updated camera with a larger aperture and dual-LED flash, and the Touch ID fingerprint
Apple Iphone 6 September 2014increased screen size, A8 chip and M8 motion coprocessor
Apple Iphone 6 plus September 2014increased screen size, A8 chip and M8 motion coprocessor
Apple Iphone 6s September 2015dual-core 64-bit A9 chip, 2GB of RAM, a GT7600 (6-core) GPU. 3D Touch, a new feature that enables pressure sensitive touch inputs
Apple Iphone 6s plus September 2015dual-core 64-bit A9 chip, 2GB of RAM, a GT7600 (6-core) GPU. 3D Touch, a new feature that enables pressure sensitive touch inputs
Apple Iphone SE 21st March 2016dual-core 64-bit A9 chip, 2GB of RAM, a GT7600 (6-core) GPU. 3D Touch, a new feature that enables pressure sensitive touch inputs
Apple Iphone 7 release date 16th September 2016no headphone jack, water proof, removal of the antenna bars, start at 32GB no 16gb
Apple Iphone 7 plus release date 16th September 2016no headphone jack, water proof, removal of the antenna bars, start at 32GB no 16gb
Ipad Release / Revealed dates and Apple Ipad Updates
Apple Ipad 15 million first-generation iPads sold
Apple Ipad 2 2nd March 2011faster dual core A5 processor, lighter structure, VGA front-facing and 720p rear-facing cameras
Apple Ipad 3 7th March 2012Retina display, Apple A5X chip with a quad-core graphics processor, a 5 megapixel camera
Apple Ipad 4 2nd November 2012Apple A6X chip, the Lightning connector
Apple Ipad mini1 2nd November 2012screen size of 7.9 inches
Apple Ipad mini2 22nd October 2013 A7 system-on-a-chip, 2,048 x 1,536 resolution Retina Display
Apple Ipad mini3 22nd October 2014 Touch ID sensor, gold colour available
Apple Ipad mini4 9th September 2015Apple A8 with 64-bit architecture and Apple M8 motion co-processor
Apple Ipad Air 1st November 2013Apple A7 processor with M7 coprocessor, thinner design that is 7.5 millimeters thick
Apple Ipad Air2 16th October 2014Touch ID, Apple A8X processor, 2 GB RAM, Apple M8 motion co-processor
Apple Ipad Pro 12.9" display 11th November 2015LPDDR4 RAM, A9X chip and the Apple M9 motion co-processor, 2732-by-2048 Retina Display at 264 pixels per inch
Apple Ipad Pro 9.7" display 31st March 2016LPDDR4 RAM, A9X chip and the Apple M9 motion co-processor, 2048-by-1536 Retina Display at 264 pixels per inch
Platinum Computers Hartlepool
has a wide range Apple repair services, Ipads, Iphones, MacBooks, Imacs in and near
Hartlepool, including