Our philosophy is that advice should always be free, it's not always about getting paid for everything little thing you do but offering
the very best customer service possible. Remember not so long ago when it was NOT just about making as much as you could as quick as could,
but providing the very best service well call me old fashioned, but that still stands at Platinum strive to provide the very customer service.
If we can sometimes give help and advice or a quick repair over the counter or the phone it is usually without any payment to ourselves, we may ask you to volunteer a small donation to the Charity box, between us we have amassed a huge amount of useful and some not so useful knowledge over the years, that helps us to provide the very best customer service there's a sign as you walk through the door of platinum Computers repair centre that says "advice is always FREE, it may not be what you wnt to hear, but it is free ☺", and we stand by it.
All our Apple Ipad repairs are done by us in our Apple repair centre based in Hartlepool, so you know where your
Ipad is at all times, wether your drop of your Ipad for repair, if you
can't get it in to us no bother we can come and collect with in Hartlepool.
Apple Ipad repair services cover such a large part of our repairs now, as tablet devices become more and more popular, so there are more and more on the market, and accidents happen, but don't worry as Platinum Computers can fix most Ipad problems, we cover repairs on all versions of the Ipad range, Ipad 2, 3 and 4, all the Ipad Minis, Ipad air 1 and 2 and both of the new Ipad pro ranges, posibly been dropped (sometimes if the Ipad has been dropped we may have to ease the corners of the Ipad if it lands on a corner as the Ipad frame is made from Aliminium which is a soft metal)or sometimes things just go wrong.
We offer a wide range of repair services for your Apple tablet, only the Apple logo appears on your screen or you've dropped your Ipad and damaged the screen, we have it covered, ALL our work is gauranteed, we work on a very quick turn around on all our repairs, business devices are usually prioriticed as businesses are usually dependant on them, but still our turn around for all our repair services is still possibly the quickest and best in Hartlepool, we have been known to take in a repair and contact the customer before there cup of coffee has stopped spinning, one of our repair videos for an iphone screen replacement repair was completed and the customer contacted in 16 minutes WOW now thats quick Iphone screen replacement of course not all repairs are that quick if we have to order parts or are awaiting components, delivery of those could hold the repair up, but we hold a large range of new components in stock which enables us to complete most Apple repairs so quickly. So don't worry your device is in safe hands, we treat your device as if it was one of our own.
At Platinum Computers its not always about charging, if its a quick fix over the counter, we usually won't charge, but point towards the charity box, and we always looking for ways to save you money, so we offer toughened glass protectors and soft gel cases to give your Ipad as much protection as possible and possibly save you on more repair costs in the future.